Sell rate, not rooms

It's 8 PM on a Tuesday in February. 14 rooms in house. A guest walks in and asks the rate.

The rate

$100

What the clerk quotes

$85

Out of every 100 guests quoted the full rate, how many walk out? 0

Your numbers for the desk

Cleaning cost per room $ Discounted walk-ins per night Nights a discounted guest stays

Beat a full house with fewer rooms

Rooms in the hotel Full-house rate $ Rate you'd hold instead $

Profit tonight, after cleaning, by rooms sold

Full house against holding rate
	Fill the house	Hold the rate

Know your demand

When a group calls needing the rooms you held, the price you name is the whole game.

Rooms they needed Rate you gave $ Rate you could have asked $

This week's number, and the desk's share

Rate this week $ Occupancy target % Other expenses this week $ A normal week's profit $ Share for the desk % Nights sold at a planned discount Front-desk staff

Illustrative. How you pay a bonus is your call. The pool only counts profit above a normal week, and nights you chose to discount ahead of time don't count toward it, so the desk is paid for holding rate, not for refusing a deal you planned.

Rock Stars, Average Joes, and Gotta Gos

Counts only. This page never asks for a name, and it shouldn't.

Rock Stars Average Joes Gotta Gos

What each is worth a week

A Rock Star adds $ An Average Joe adds $ A Gotta Go costs $

These are the numbers Jeff's managers agreed on years ago: "not hard science ... but all numbers we could agree on." Put in your own.